Thank you for visiting our websites at rpmweb.ca and torqlegroupe.com (the “Website”). TORQ Le Groupe (“TORQ,” “we,” “our,” “us”) has prepared this policy (the “Privacy Policy”) to explain our practices regarding the collection, use, disclosure, and management of personal information provided on our Website.
By browsing our Website or using our systems or services, you acknowledge that you have read and understood this policy and consent to the processing of your data and personal information in accordance with it, where applicable.
This Privacy Policy includes the following sections:
Protecting your privacy and personal information is essential to us. Through this Privacy Policy, we aim to safeguard personal information in compliance with applicable laws.
To ensure this protection, TORQ Le Groupe commits to collecting, processing, and sharing personal information that identifies an individual only with their consent, unless permitted or required by law. In such cases, your consent will not be necessary.
The purpose of this policy is to inform users why and how TORQ Le Groupe, or anyone acting on its behalf, collects and uses their personal information. It is written in plain language to ensure informed consent from users.
For the purposes of this policy, “personal information” refers to any information about an identifiable individual or information that enables identification. Wherever possible, we will anonymize, pseudonymize, or aggregate personal information to ensure it no longer identifies an individual.
This Privacy Policy is effective as of September 15, 2023.
We collect personal information that you provide when using our Website, such as when you:
Email Communications
We may occasionally collect certain personal information (e.g., first and last name, postal code, country, province, gender, phone number, and email address) to send emails about our TV shows, services, promotions, or third-party content we are associated with. You can unsubscribe from our newsletter by following the instructions in each email or by contacting us as outlined in the “Contact Information” section below.
Customer Service
If you choose to submit feedback forms or email us with your comments, questions, or suggestions, we may collect your name, email address, and the content of your message. For technical issues, we may also collect your postal code and region. These details are retained to assist you in the future and to improve our services and Website.
Social Media
We may allow you to engage with our content through third-party social networking sites, plugins, or applications. By doing so, you may grant us access to personal information associated with your social media accounts (e.g., name, username, email address, profile photo, gender). This information may be used to personalize your experience on our Website and provide other requested products or services.
When you visit our Website, TORQ collects information such as:
This data is used to manage our Website, improve our services, analyze trends, and enhance user experience.
Cookies and Other Technologies
Our Website uses cookies—small data files sent to your browser and stored on your hard drive. Cookies allow us to recognize you on future visits and optimize our Website. You can configure your browser to notify you of cookies or refuse them; however, refusing cookies may limit Website functionality.
We also use technologies like web beacons and pixels to analyze which Website pages you visit. This helps us optimize our Website for you and other visitors.
We may also engage third parties, such as Google, for the following purposes:
Third-party remarketing companies may combine first-party cookies (e.g., Google Analytics cookies) and third-party cookies (e.g., DoubleClick cookies) to:
These companies may also use web beacons or pixels to gather information about your visits to our Website and other linked sites to measure the effectiveness of our advertising.
You can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ad Settings page.
Except as expressly stated in this Privacy Policy, we will not sell, rent, transfer, or otherwise disclose your personal information to third parties without your consent.
Service Providers
We may share your personal information with third parties (or otherwise make it available to them) that provide services on our behalf in Canada, the United States, or elsewhere. For instance, we may use Google for Google Analytics features. These service providers only receive the information necessary to perform their services and are not authorized to use or disclose your information for their own purposes.
Legal Requirements
We and our Canadian and U.S. third-party service providers may disclose your personal information to comply with search warrants or other legal requests or orders, or to respond to investigations of law violations. We may also disclose information as needed to enforce or defend against legal claims, prevent losses, or protect property and personal safety.
Business Transactions
If we sell or transfer part or all of our business or assets, or participate in a merger or business transfer, your personal information may be transferred to a third party as part of the transaction.
Our Website may contain links to other websites not owned or operated by TORQ. Similarly, third-party websites where we advertise may link to our Website. Except as outlined in this policy, we do not share your personal information with these third parties.
We provide these links for convenience only, and they do not signify endorsement of the linked websites. Linked sites have their own privacy policies, notices, and terms of use, which we recommend you read carefully. We are not responsible for how these organizations may collect, use, or disclose your personal information.
We have implemented administrative, technical, and physical safeguards to protect your personal information against unauthorized access, use, modification, and disclosure. Our data retention procedures are designed to keep personal information only as long as necessary for the purposes described or to comply with legal requirements.
You have the right to access, update, and correct errors in your personal information under our care and control, subject to legal exceptions. To request access, updates, or corrections, contact us using the details provided below. We may ask for personal information to verify your identity before granting access or making corrections.
TORQ Le Groupe retains collected data for varying periods depending on its nature and purpose. During retention, we take physical and technical measures to safeguard data containing personal information.
Personal information may be stored outside the country in which you reside if a third-party provider or affiliate operates there. Such information may be subject to local laws and accessible to government authorities in those jurisdictions.
Once the retention period expires, personal information is destroyed. Only anonymized or aggregated data may be retained for extended periods.
This Privacy Policy may be updated periodically to reflect changes in our personal information practices. Any updated policy will be posted on the Website. Personal information will be treated according to the policy in effect at the time of collection, or as otherwise permitted by law.
If you have questions or comments about how we handle your personal information or wish to request access, updates, or corrections, please contact us as follows:
Geneviève Gélinas
TORQ Le Groupe
6700, boul. Pierre-Bertrand, #208
Phone: 418-622-7398
Email: info@torqlegroupe.com